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Not Able to Delete Invoice in URMTCH Status With Error :" Selected Document(s) is Cross Referenced by Another Document" (Doc ID 2909032.1)

Last updated on NOVEMBER 14, 2022

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.3 and later
Information in this document applies to any platform.


Not able to delete invoice in URMTCH Status With below error :

"Selected Document(s) is Cross Referenced by Another Document"

Steps To Recreate:
1.Create invoice with quantity discrepancy for 2 items.
   Doc "MRCHI" : XXXX  in "RMTCH" status.
2.Perform Summary match for both the items .
   Doc "MRCHI"XXXX in "MTCH" status.

3.Run ReimRollup batch.
CRDNRQ "YYYY" is created with APPRVE status.
4.Now unmatch the invoice , credit note request will now be set to DELETE status.
5.Now try deleting the Doc "MRCHI" :XXXX in Document Search screen ,
System throws the error : "Selected document(s) is cross referenced by another document."


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