Not Able to Delete Invoice in URMTCH Status With Error :" Selected Document(s) is Cross Referenced by Another Document"
(Doc ID 2909032.1)
Last updated on NOVEMBER 14, 2022
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
Not able to delete invoice in URMTCH Status With below error :
"Selected Document(s) is Cross Referenced by Another Document"
Steps To Recreate:
1.Create invoice with quantity discrepancy for 2 items.
Doc "MRCHI" : XXXX in "RMTCH" status.
2.Perform Summary match for both the items .
Doc "MRCHI"XXXX in "MTCH" status.
IM_SUPPLIER_OPTIONS.SEND_DEBIT_MEMO='N'
3.Run ReimRollup batch.
CRDNRQ "YYYY" is created with APPRVE status.
4.Now unmatch the invoice , credit note request will now be set to DELETE status.
5.Now try deleting the Doc "MRCHI" :XXXX in Document Search screen ,
System throws the error : "Selected document(s) is cross referenced by another document."
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |