My Oracle Support Banner

Scheduled Parts Integrations Continue Running After Parts Master Switch (Doc ID 2909298.1)

Last updated on DECEMBER 16, 2022

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 22 C Patch 3 and later
Information in this document applies to any platform.

Symptoms

Users receive email notifications that parts integration tasks have run, but when navigating to the parts integration administration page, there are no scheduled tasks displayed matching with when the task was confirmed completed.

Changes

 The parts master has been swapped on the environment after integration tasks were already scheduled on the environment, and they were still active when making the switch.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.