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OrgHier RIB Messages Stuck In RIB Hospital (Doc ID 2909352.1)

Last updated on NOVEMBER 15, 2022

Applies to:

Oracle Retail Integration Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

Changes to the OrgHier are sent to RIB Messages Hospital and cannot be replayed. See log file.

2022-11-07 10:35:13,240 DEBUG [OrgHier_sub_1] impl.WebServiceSubscriberCoreServiceImpl (WebServiceSubscriberCoreServiceImpl.java:41) - Calling Injector Webservice with these parameters:


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go into Merch application
2. Alter a Org Hier description
3. Check RIB hospital
4. Try and replay the RIB message
5. Replay fails

Cause

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In this Document
Symptoms
Cause
Solution
References


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