My Oracle Support Banner

Oracle Fusion Learning Cloud: Error When Clicking on Manage Default Access on Learners Page (Doc ID 2909508.1)

Last updated on NOVEMBER 21, 2022

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to view the Manage Default Access settings for a Course or Offering, the following error occurs:

Error

An application error occurred. See the incident log for more information.



Steps To Reproduce

  1. Go to My Client Groups->Learning->Courses.
  2. Select a Course and click on the LEARNERS button.
  3. Click the button MANAGE DEFAULT ACCESS.
  4. Error occurs.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.