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Log File Contains Errors Related to Email Approval, Generated Every few Minutes (Doc ID 2909521.1)

Last updated on FEBRUARY 13, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 22 D Patch 1 and later
Information in this document applies to any platform.

Symptoms

Error messages related to email approvals are appearing in bm.log:

[ERROR] com.bm.xchange.services.mail.AbstractServerMailReceiver.receiveEmail(AbstractServerMailReceiver.java:81) - Caught exception processing email approvals javax.mail.MessagingException: Folder type (2) of existing folder is unexpected and not compatible with "MESSAGES"

Changes

 The site has been upgraded to 22D Version.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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