OCI Compute - How to Troubleshoot Oracle Cloud Agent on Windows Instances (Doc ID 2910510.1)

Last updated on OCTOBER 19, 2023

Applies to:

OCI Compute - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.

Goal

Troubleshooting Oracle Cloud Agent when the status for all plugins is 'Invalid' or you can't see any CPU, memory, network, or disk metrics for the instance.

Solution

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In this Document

Goal

Solution

Step 1: Verify that Oracle Cloud Agent is Installed

Step 2: Verify that Oracle Cloud Agent is Running

Step 3: Verify that Oracle Cloud Agent Can Connect to Oracle Services

Step 4: Generate a Diagnostic File for Oracle Cloud Agent

References

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OCI Compute - How to Troubleshoot Oracle Cloud Agent on Windows Instances (Doc ID 2910510.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!