Fusion Benefits: Unable To Export Benefit Program - Error in export: java.lang.NullPointerException
(Doc ID 2911185.1)
Last updated on MARCH 12, 2024
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.13.22.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.07.0 version, Manage Benefits
While trying to export one Benefit Program the process completes with the following error:
ERROR
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Error in export: java.lang.NullPointerException
StandardRate: JBO-HRC:::HRC_FK_ATTR_UNABLE_TO_RESOLVE2: The values 30000000******,30000000****** aren't valid for the attribute ElementTypeId.
STEPS
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The issue can be reproduced at will with the following steps:
1. Plan Configuration > Export Benefits Plan Configuration
2. Select your plan > Create
3. The export process ends in error
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot complete testing which is holding up milestone dates.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |