Custom Layout Preview Is Displaying Incorrect Pending Approval Watermark On Contract Status Change (Doc ID 2911457.1)

Last updated on NOVEMBER 25, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR

The user has written a logic for the Watermark in the PDF Preview of Contracts.  The logic is that if the status is Draft, the Watermark should DRAFT and if Contract status is Pending Approval, the Watermark will be Pending Approval. For all the other statuses , there will be no Watermark.

After submitting one contract for approval and the contract is approved , the PDF preview still shows the Watermark as Pending Approval instead of blank.

This happens only when user submits the Contract and immediately opens the PDF preview. If the user closes the Contract and comes back to it and does a Preview PDF, the Watermark is not visible.

EXPECTED BEHAVIOR

The Watermark should be blank after the Contract becomes Active, without the necessity to close the Contract and open it again.

STEPS TO REPRODUCE

1. Submit the contract for auto-approval
2. Remain on the Overview page
3. Status changes to Pending Approval
4. Save the contract, and the status will change to Pending Signature in a few seconds
5. Download PDF preview, the watermark “Pending Approval” is visible which is not expected

Cause

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