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Unable To Amend The Contract (Doc ID 2911994.1)

Last updated on JANUARY 30, 2023

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Procurement
Unable to Amend the Contract

Business is trying to Amend the contract. When user is selecting the amend option, system will run more then 5 minutes to update the status and then shows a connection failed message for the environment.


ERROR: A connection to the server has failed. (Status=504)

EXPECTED BEHAVIOR: Be able to successfully amend an active contract.

ACTUAL BEHAVIOR: Amending an active contract gives error.

The issue can be reproduced at will with the following steps:
1. Find a contract in ACTIVE status
2. Try to Amend the contract
3. The system hangs for more then 5 minutes then it throws error


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