Opportunities Should Not Be Editable After Being Closed With The Status Billed / Lost
(Doc ID 2912055.1)
Last updated on SEPTEMBER 05, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.22.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.10.0 version, Opportunities
When a user with custom role changes the status of an opportunity from open to billed/lost, Win/Loss Reason value needs to be selected.
After opportunity is saved and respective session is closed, when the user logs in again, and accesses the opportunity that has been closed in previous step, the opportunity should be read only, but the observed behavior is that opportunity can be modified and saved.
STEPS
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The issue can be reproduced at will with the following steps:
1. Set status to closed to an opportunity
2. Save and Close
3. Log Out and Log in
4. Open the same opportunity and see the opportunity status as closed and the opportunity can be modified and saved instead of being read only
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |