Invoices For Shipment Groups Are Not Approved Due to Error: Could not Approve Invoice, Manual Approval Failed
(Doc ID 2912125.1)
Last updated on DECEMBER 21, 2022
Applies to:
Oracle Transportation Management Cloud Service - Version 22.3 and laterInformation in this document applies to any platform.
Symptoms
When attempting to Approve an Invoice created from a Shipment Group, this workflow results in the following error:
Could not approve invoice
Manual approval failed - could not find an approve rule to allow approval of this amount.
Please see log for details.
No auto approve rules provided
This is due to the Approval Rule not including an Effective Date/Expiration Date
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |