View Image Does Not Retrieve Archived Documents In Specific Scenario
(Doc ID 2913133.1)
Last updated on NOVEMBER 27, 2023
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.22.10.0 to 11.13.22.10.0 [Release 1.0]Information in this document applies to any platform.
Symptoms
The view image from Manage Transaction UI not retrieve the archived documents in a specific scenario only if the user enabled the store a copy of a printed or emailed transaction on the transaction itself as a permanent record of the original printed document post 22D update
Steps to replicate :
Go to Receivables > Billings > Manage Transactions
Complete and Review > Click on View Image
User will observe that the documents not shown correctly. or zero bytes attachment shown
Cause
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In this Document
Symptoms |
Cause |
Solution |