Allocation Module Not Calculating Needs
(Doc ID 2913780.1)
Last updated on JUNE 17, 2024
Applies to:
Oracle Retail Allocation Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
On : 19.3 version, Operations & Maintenance
ACTUAL BEHAVIOR
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Allocation Module not Calculating Needs
EXPECTED BEHAVIOR
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Allocation Module should calculated Calculating Needs
STEPS
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The issue can be reproduced at will with the following steps:
1. Create standard allocation with item on a PO or available in the warehouse.
2. Verify items are active in all locations and that the stores have default warehouse set
3. Allocate to stores supplied by the warehouse based on historical data, attempting to use item and higher merchandise hierarchy.
4. Calculation returns zero results
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |