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How Can User See Service Request From Other Agency? (Doc ID 2914276.1)

Last updated on AUGUST 30, 2023

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Goal

Qn1:On : 11.13.22.07.0 version, Service Request

How Can User See Service Request From Other Agency?

Scenario: HR employee from one institution reports that he can see a service request that does not belong to their agency, the SR belongs to a different agency. How is this possible?

Solution

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Goal
Solution


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