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Webservice /xmlpserver/services/v2/ScheduleService getScheduledReportStatus API 500 Internal Server Error Pixel-perfect reporting feature is not enabled (Doc ID 2916396.1)

Last updated on JANUARY 30, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.10.0 and later
Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.22.10.0 and later
Oracle Fusion Financials Common Module Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

Call webservice /xmlpserver/services/v2/ScheduleService getScheduledReportStatus returns error.

STEPS
Using SoupUI, https://<instance>.fa.oraclecloud.com/xmlpserver/services/v2/ScheduleService

Payload:
<soapenv:Envelope xmlns:soapenv=http://schemas.xmlsoap.org/soap/envelope/
xmlns:v2=http://xmlns.oracle.com/oxp/service/v2>
<soapenv:Header/>
<soapenv:Body>
<v2:getScheduledReportStatus>
<v2:scheduledJobID>2520437</v2:scheduledJobID>
<v2:userID>TestUser</v2:userID>
</v2:getScheduledReportStatus>
</soapenv:Body>
</soapenv:Envelope>

Response :
Pixel-perfect reporting feature is not enabled

Changes

Cumulative Weekly  Bundle and one-off patches were recently applied.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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