FAW: OneLogin SSO: Session Getting Timed Out For Active Users
(Doc ID 2917376.1)
Last updated on FEBRUARY 01, 2024
Applies to:
Fusion Analytics Warehouse - Version N/A and laterInformation in this document applies to any platform.
Goal
Authentication flow as per the below architecture and in IDCS the session timeout is set correctly :
- The end-user logs in to FAW portal.
- FAW redirects the user to IDCS for the authentication
- IDCS redirects the user to OneLogin for the authentication
- OneLogin controls if the user’s session exists or not. If not, it authenticates the user using Windows credentials (authentication delegation to a ‘AD connector’ agent)
- Once the authentication of the user is done and confirmed, OneLogin redirects user back to IDCS with a SAML token
- IDCS validates the user’s identity and redirects user back to FAW with a token. And FAW lets the user access to portal
Users are getting logged out from FAW console even when active (creating reports etc.) and are asked to login again.
Solution
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In this Document
Goal |
Solution |