My Oracle Support Banner

[OCI]: Database Backups Failing With "DCS-10064:Clusterware is not running to get the resource details" (Doc ID 2917533.1)

Last updated on APRIL 19, 2024

Applies to:

Oracle Cloud Infrastructure - Database Service - Version N/A and later
Information in this document applies to any platform.


OCI database backup fails with following error:
# dbcli describe-job -i 7547f2f7-42c5-4493-aff7-464453f56652 -l Verbose

Job details
ID: 7547f2f7-42c5-4493-aff7-464453f56652
Description: Create ARCHIVELOG Backup with TAG-Auto_Archive for Db:DBNAME in OSS:abcXyxSQabcefg
Status: Failure
Created: December 2, 2022 11:00:04 AM AST
Progress: 3%
Message: DCS-10064:Clusterware is not running to get the resource details
Cause: Clusterware is not running to collect resource information.
Action: Ensure the clusterware is up and running before attempting the operation again.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.