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Fusion Benfits: Unable to Delete Trust Never Enrolled as Beneficiary (Doc ID 2917681.1)

Last updated on AUGUST 17, 2023

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

When trying to delete a trust, the error message below appears.
Please advise how to delete a Trust that has never ever been used.

ERROR
-----------------------
You cant delete a parent record when child records exist. (BEN-990391)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Benefits > Create Trust >Trust is NEVER used/assigned 

Cause

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In this Document
Symptoms
Cause
Solution


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