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Error "connection to the server has failed. status = 504" When Finalizing a Large Claim (Doc ID 2919026.1)

Last updated on FEBRUARY 03, 2023

Applies to:

Oracle Insurance Claims Administration Cloud Service - Version NA and later
Information in this document applies to any platform.


Customer submitted a large claim with 500 claim lines for finalization and received the 504 error. The claim finalized in the end. It is unclear why there is a 504 error.

Error: a connection to the server has failed. status = 504 xxxx.uat-ohi-oracleindustry


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