Fusion HCM SOAP Flow Action Service Web Service With PerformAction Method and Rollback Action An Error Prevented The Rollback Submission Of The Checklist Action. Try Again Later.
(Doc ID 2919364.1)
Last updated on JANUARY 23, 2023
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.22.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.07.0 version, Data Load
When attempting to rollback payroll processes using the Fusion HCM SOAP Flow Action Web Service with performAction Method and associated rollback Action, the following error occurs intermittently
ERROR
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PAY:::PAY_TASK_ACTION_SUBERROR
JBO- PAY:::PAY_TASK_ACTION_SUBERROR: <MESSAGE><NUMBER>PAY- 1636131</NUMBER><TEXT>An error prevented the submission of the checklist action. Try again later.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAIL S><INCIDENT></INCIDENT></MESSAGE>
SEVERITY_ERROR
However, submitting the same file again succeeds as expected
STEPS
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The issue can be reproduced at will with the following steps:
1. Attempt to rollback payroll processes using the HCM Flow Action Service
2, Encounter the error message above
3. Submit a similar request without issues
BUSINESS IMPACT
-----------------------
The issue has the following business impact: not provided
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |