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USM integration error LogFireToRibReceipt (Doc ID 2919365.1)

Last updated on JANUARY 05, 2023

Applies to:

Oracle Retail Integration Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

USM integration error LogFireToRibReceipt

You have a problem with the integration of OWMS to MFCS LogFireToRibReceipt, is sending the following error in USM "503 Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later."


ERROR
-----------------------
503 Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. A receipt was created in OWMS
2. The output file was created in OWMS and sent to USM
3. The message was reviewed in USM and the error is seen

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, receipt information is not reaching MFCS from OWMS.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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