DBAAS-51021 Error: Cannot verify the TDE password. The TDE password is incorrect or the stored TDE location is invalid (Doc ID 2920068.1)

Last updated on APRIL 29, 2024

Applies to:

Gen 2 Exadata Cloud at Customer - Version N/A and later
Information in this document applies to any platform.

Symptoms

When testing a 19c upgrade from 18c in the console and the pre-check fails due to error:

[FATAL] [DBAAS-51021] The TDE wallet of the following database(s) is not in AUTOLOGIN mode: <DB_NAME>.
ACTION: Verify the TDE wallet is in AUTOLOGIN on each node.

When manually checking the database, encryption_wallet is open and autologin on each node

SQL> select * from v$encryption_wallet;

WRL_TYPE WRL_PARAMETER STATUS WALLET_TYP WALLET_OR KEYSTORE FULLY_BAC CON_ID
---------- -------------------------------------------------- ------ ---------- --------- -------- --------- ----------
FILE /var/opt/oracle/dbaas_acfs/<DB_NAME>/tde_wallet/ OPEN AUTOLOGIN SINGLE NONE NO 1

checked the creg files for the database and the wallet/tns_admin locations are correct

$ cat <DB_NAME>.ini | grep tde
tde_ks_bak=/u02/app/oracle/admin/<DB_NAME>/tde_wallet
tde_isolated_config=
tde_ks_login=auto
tde_status=enabled
tde_action=config
tde_ks_loc=/var/opt/oracle/dbaas_acfs/<DB_NAME>/tde_wallet
tde_ks_acfs=yes

$ cat <DB_NAME>.ini | grep wallet
tde_ks_bak=/u02/app/oracle/admin/<DB_NAME>/tde_wallet
wallet_loc_bak=/u02/app/oracle/admin/<DB_NAME>/db_wallet
wallet_loc=/var/opt/oracle/dbaas_acfs/<DB_NAME>/db_wallet
enable_wallet_root=0
sys_cred_loc=/var/opt/oracle/dbaas_acfs/<DB_NAME>/db_wallet
tde_ks_loc=/var/opt/oracle/dbaas_acfs/<DB_NAME>/tde_wallet
db_wallet_acfs=1

Changes

None

Cause

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In this Document

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DBAAS-51021 Error: Cannot verify the TDE password. The TDE password is incorrect or the stored TDE location is invalid (Doc ID 2920068.1)

Applies to:

Symptoms

Changes

Cause

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