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RPASJOSADMIN* User Failing to Authenticate Error in IDCS Logs (Doc ID 2920275.1)

Last updated on FEBRUARY 01, 2023

Applies to:

Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 19.0 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 19.0 and later
Oracle Retail Demand Forecasting Cloud Service - Version 19.0 and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Goal

The IDSC Unsuccessful Login Attempts report shows many entries for the josadmin user, which is an internal account used by the applications in the environment:

josadmin_uat,Authentication failure You entered an incorrect user name or password.,"Jan 6, 2023 9:39:25 AM GMT"
rpasjosadmin_dev,Authentication failure Your account is locked. Contact your system administrator.,"Jan 6, 2023 9:24:52 AM GMT"
 

Solution

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