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My Team's Actuals vs. Quota Infolet Shows No Quota (Doc ID 2920282.1)

Last updated on JANUARY 27, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.10.0 version, Territory Management, Quotas

ACTUAL BEHAVIOR
---------------
The infolet "My Team's Actuals vs. Quota" shows no quota

EXPECTED BEHAVIOR
-----------------------
The infolet "My Team's Actuals vs. Quota" should display the information.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to the application.
2. Navigate to Sales infolets
3. The infolet "My Team's Actuals vs. Quota" shows no quota.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see correct information in infolet.

Changes

It was reported that this issue started after a second sales method was added.
Before this, the infolet showed correct information.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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