OSC Import Opportunity not importing opportunity values into new transaction created from OSC
(Doc ID 2920939.1)
Last updated on JANUARY 30, 2023
Applies to:
Oracle BigMachines CPQ Cloud Service - Version 22 D Patch 3 and laterInformation in this document applies to any platform.
Symptoms
On: 22 D Patch 3 version, Integration
ACTUAL BEHAVIOR
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When creating new quotes from OSC, the integration OSC Import Opportunity is no longer bringing the data mapped into CPQ.
EXPECTED BEHAVIOR
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Opportunity values should be imported.
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to an opportunity in OSC.
2. Click "create quote".
3. OSC Import Opportunity not bringing opportunity data into CPQ Quote.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, data between CPQ and OSC is not in sync, hence not able to create the new quote in OSC.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |