Auto-Population Fails from Data Picker When User Clicks Outside of the Data Picker And Clicks Back in Again Without Type Ahead (Doc ID 2921530.1)

Last updated on JULY 05, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR:

Auto-population for a field(s) from a User Data Picker fails when a user clicks outside of the Data Picker and clicks back in again without typing ahead and selects the intended value from the list. The associated field(s) that should auto-populate, do not do so.

EXPECTED BEHAVIOR:

Auto-population for a field(s) from a User Data Picker should work as expected when the intended value is selected.

The issue can be reproduced at will with the following steps:

1. Log in to Unifier.
2. Navigate to a Project that has a Business Process with a User Data Picker field. As an e.g. consider a Work Order Business Process that has a User Data Picker field e.g. 'Service Engineer' that should auto-populate other associated field(s), 'Service Engineer Email'.
3. Navigate to Project_XYZ > Work Orders > open WO-123 -> Accept the task.
4. Click on the 'Service Engineer' User Data Picker and without selecting a value click outside this field. Then click back in the 'Service Engineer' field again and without typing ahead select the intended value from the list. Observe that the 'Service Engineer Email' field that should auto-populate, does not do so.

Cause