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RTV Shipment Is Not Allowing To Add Multiple UIN For The Same Item (Doc ID 2922035.1)

Last updated on JANUARY 20, 2023

Applies to:

Oracle Retail Store Operations Cloud Service - Version NA and later
Information in this document applies to any platform.


When attempting to add multiple UINs of the same item that are in the unavailable bucket to an RTV the following error occurs.

"The return quantity cannot be greater than the unavailable stock quantity."

Steps To Recreate:
1-create a RTV shipment.
2-select the desired reason code to use unavailable stock
3- Add the UNI 1 from unavailable.
4- Try to add UIN 2 of the same item also from unavailable
5- See the above error


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