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Error When Creating a Credit Note from a Credit Note Request generated From a Fixed Deal (Doc ID 2922494.1)

Last updated on JANUARY 20, 2023

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 22.1 and later
Information in this document applies to any platform.

Symptoms

Error occurs while creating a Credit Note (CN) from a Credit Note Request (CNR) generated from a fixed deal.

ERROR
-----------------------
"Merchandising Detail Taxes or non-merchandising taxes are required"

Steps to Recreate:

  1. Create a Fixed deal.
  2. Run deal batches including vendinvf in RMS to generate deal income.
  3. Run REIM_FIXEDDEAL_UPLOAD job
  4. Notice that a CNR is created.
  5. Try to create a CN from above CNR and notice the error.
    "Merchandising detail taxes or non-merchandising taxes are required"

Cause

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In this Document
Symptoms
Cause
Solution
References


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