Tax Review Document Search Ignores Search Criteria
(Doc ID 2922618.1)
Last updated on AUGUST 20, 2024
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
On : 19.3 version, Discrepancy Resolution
Tax Review Document Search screen does not return expected data when searching by document
You expect only the document listed in the search criteria to be returned
The issue can be reproduced at will with the following steps:
1. inject an in invoice with a tax discrepancy (say, vat item is 20 in MFCS and 0 in invoice)
2. run the automatch and post automatch batch
3. go to Tax Review Document Search screen and search (not filtering provided); notice the invoice is there
4. try and narrow the search down by providing a different doc id. Notice the search results are the same as before, i.e. the search is ignoring the provided search criteria.
5. additionally, notice that in the search results you can’t see the document id; we should be able to show this info without having to enter each individual discrepancy.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |