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"Error Code:[Random String] an unexpected error has occurred, and the system cannot process your request." Received When Trying to Add a Line Item to a Newly Created Business Process Record (Doc ID 2922679.1)

Last updated on MARCH 16, 2023

Applies to:

Primavera Unifier Cloud Service - Version 9.7 and later
Information in this document applies to any platform.


When attempting to create a new Business Process record and selecting a value for a Line Item Data Picker on the detail form, the following error occurs.

ALERT:  Error Code: [Random String] An unexpected error has occurred, and the system cannot process your request.
Contact your System Administrator referencing this error code [Random_String].

The issue can be reproduced at will with the following steps:

  1. Navigate to a Project/Shell that contains the Business Process (BP) and attempt to create a new record.
  2. On the New Record Window, navigate to the detail form tab and add a line item.
  3. Attempt to select a value for a data picker or other element on the line item.
  4. Note that the error message is displayed.




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