My Oracle Support Banner

REIM Posting Job is Not Able to Connect to The Account (Doc ID 2923150.1)

Last updated on JANUARY 24, 2023

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 22.1 and later
Information in this document applies to any platform.

Symptoms

REIM Posting Job is not able to connect to the Account.

It cannot retrieve the token yet to connect to the webservice.

Steps To Recreate:

The IM_SYSTEM_OPTIONS and PRODUCT_CONFIG_OPTIONS have the correct values , but reim posting job is still getting the error below:

EXT_PROG_SYS_ERR:outgoing:
=abc;PROCESS_ID=XXXX;MSG=Runtime[283@reimfmwmanaged-1.reimfmwmanaged.rgbu-rex-
flnk-stg1-mfcs.svc.occloud] getGlAccountValidationPort
error-/tmp/s3/token/sat (No such file or directory)

IM_SYSTEM_OPTIONS.WS_FIN_ACC_VALID_URL == GL RFI URL
IM_SYSTEM_OPTIONS.WS_FIN_ACC_VALID_CRED=Y

PRODUCT_CONFIG_OPTIONS.FINANCIAL_AP=A

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.