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Zero Value Invoice Does Not Allow For Any Actions (Doc ID 2923273.1)

Last updated on JANUARY 25, 2023

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19.3 version, Document Matching

You observe no action buttons are available on the Summary Match screen after creating an invoice with 0 quantity
You expect to be able to resolve the discrepancy in the Summary Match screen


The issue can be reproduced at will with the following steps:
  1. Load an invoice with 0 value
  2. Go to the Match Summary
  3. No action buttons available




Cause

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In this Document
Symptoms
Cause
Solution
References


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