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Missing Won Revenue In Forecasting Dashboard (Doc ID 2923482.1)

Last updated on FEBRUARY 02, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Goal

Missing Won Revenue in Forecasting Dashboard

There is a missing won revenue in the Forcecasting dashboard.
The dashboard states 2,386,182 of won revenue. Should be 2,924,282.

That actual won revenue can be seen in the included report: Won Sales Opportunities Q1 2023 which is an extract of all won deals from CRM
Running refresh Revenue Metrics or Refresh Forecast did not have any effect.
What could be the issue here?
 

Solution

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In this Document
Goal
Solution


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