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Oracle Fusion WFC: Approval Rule Error SOAP Fault from server : JBO-FND:The record Supervisor doesn't exist. (Doc ID 2923688.1)

Last updated on JANUARY 16, 2024

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.07.0 version, Global Human Resources

When CEO attempts to change salary and trigger approval, the following error occurs:
SOAP Fault from server : JBO-FND:The record Supervisor doesn't exist.



Cause

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In this Document
Symptoms
Cause
Solution
References


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