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Fusion Global HR: "oracle.jbo.JboException" Error When Clicking on Start This Journey for Contextual Journey (Doc ID 2923800.1)

Last updated on JANUARY 26, 2023

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.10.0 version, Global Human Resources

When attempting to start the Contextual Journey with the Context My Client Goups and the Action Local and Global Transfer,
the following error occurs:

ERROR
-----------------------
oracle.jbo.JboException: java.lang.NullPointerException

also
oracle.jbo.JboException: oracle.jbo.RowValException: JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000078900185 ] in AllocateChecklistTaskVO



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Local and Global Transfer
2. Select and enter an employee
3. Select the journey under Select a new journey
3. Click on Start This Journey

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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