My Oracle Support Banner

After Switching to Use Vanity URL Expected Site Page is not Loading (Doc ID 2923836.1)

Last updated on FEBRUARY 03, 2023

Applies to:

Oracle Commerce Cloud Service - Version 22.3.4 and later
Information in this document applies to any platform.


Using vanity URL, the site page is not displayed.

There are multiple sites. One of the vanity URL is not working.  For example, Site A's URL is bringing Site B's page.


Initially, the origin URL (e.g. https://<tenant_id> was used for Storefront application and switched to vanity URL (e.g.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.