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Outbound Message from EICS to RICS (RIB) Fails With Error 'Caused by: oracle.retail.sim.server.integration.extservice.ExternalServiceException: error.extService.callFailed' (Doc ID 2923906.1)

Last updated on JANUARY 27, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 22.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to publish messages to the RIB (Within RICS) from SIOCS, the following error occurs.

ERROR
-----------------------
oracle.retail.sim.common.core.SimServerException: Error processing message! [Inbound: false, MessageType: InvAdjustCre, BusinessId: SIM#118640]
at oracle.retail.sim.service.mps.BaseSimMessageServiceHandler.buildException(Unknown Source)
at oracle.retail.sim.service.mps.SimMessageProcessHandler.handleOperation(Unknown Source)
at oracle.retail.sim.service.mps.SimMessageProcessHandler.handleOperation(Unknown Source)
at oracle.retail.sim.service.core.BaseServiceHandler.execute(Unknown Source)
at oracle.retail.sim.service.mps.MpsServiceImpl.processStagedMessage(Unknown Source)
at oracle.retail.sim.service.mps.MpsServiceImpl.processStagedMessage(Unknown Source)
at oracle.retail.sim.service.mps.MpsServiceImpl$Proxy$_$$_WeldClientProxy.processStagedMessage(Unknown Source)
at oracle.retail.sim.service.ejb.MpsServiceBean.processStagedMessage(Unknown Source)
at sun.reflect.GeneratedMethodAccessor959.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
at com.oracle.pitchfork.intercept.MethodInvocationInvocationContext.proceed(MethodInvocationInvocationContext.java:101)
at com.oracle.pitchfork.intercept.JeeInterceptorInterceptor.invoke(JeeInterceptorInterceptor.java:101)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at com.oracle.pitchfork.intercept.MethodInvocationInvocationContext.proceed(MethodInvocationInvocationContext.java:101)
at org.jboss.weld.ejb.AbstractEJBRequestScopeActivationIntercepimer(EjbComponentCreatorImpl.java:71)
at weblogic.ejb.container.injection.InjectionBasedEjbComponentCreator.invokeTimer(InjectionBasedEjbComponentCreator.java:193)
at weblogic.ejb.container.manager.BaseEJBManager.invokeTimeoutMethod(BaseEJBManager.java:199)
at weblogic.ejb.container.timer.TimerImpl.timerExpired(TimerImpl.java:343)
at weblogic.timers.internal.TimerImpl.run(TimerImpl.java:301)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:681)
at weblogic.invocation.ComponentInvocationContextManager._runAs(ComponentInvocationContextManager.java:352)
at weblogic.invocation.ComponentInvocationContextManager.runAs(ComponentInvocationContextManager.java:337)
at weblogic.work.LivePartitionUtility.doRunWorkUnderContext(LivePartitionUtility.java:57)
at weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41)
at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:655)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:420)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)
Caused by: oracle.retail.sim.common.core.SimServerException: Error publishing RIB message!
at oracle.retail.sim.extservice.service.rib.SimMessageRibPublisher.handleMessage(Unknown Source)
at oracle.retail.sim.server.integration.publisher.SimMessagePublisherProviderImpl.publish(Unknown Source)
... 62 more
Caused by: oracle.retail.sim.server.integration.extservice.ExternalServiceException: error.extService.callFailed
at oracle.retail.sim.intcommon.service.rest.BaseRestServiceConsumer.buildServiceCallException(Unknown Source)
at oracle.retail.sim.extservice.service.rib.RibMessagePublisherRestExternalServiceImpl.publish(Unknown Source)
at oracle.retail.sim.extservice.service.rib.RibMessagePublisherRestExternalServiceImpl$Proxy$_$$_WeldClientProxy.publish(Unknown Source)
at oracle.retail.sim.extservice.service.rib.SimMessageRibPublisher.publish(Unknown Source)
... 64 more

Steps to Reproduce:

1. Create an Inv Adjustment in SIOCS
2. Check if InvAdjCre message has been processed in MPS_STAGED_MESSAGE


Cause

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In this Document
Symptoms
Cause
Solution


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