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FA: SCM: OM: RMA Order Line Stuck In Not Started Status With Error (Doc ID 2924042.1)

Last updated on JANUARY 30, 2023

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

RMA Order Lines Stuck in Not Started With Below Error.

ERROR
-----------------------
Task Return Receipt for orchestration process XXXXXXXXXXX failed. Use recover task, recover order, or recover process to recover the failed task or process. (DOO-2685501)

Cause

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In this Document
Symptoms
Cause
Solution
References


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