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Uploading Valid Media Files Errors out "File content is not supported for upload and does not match the file type" (Doc ID 2924043.1)

Last updated on SEPTEMBER 01, 2024

Applies to:

Oracle Commerce Cloud Service - Version 22.4.2 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT

Uploading .jpg media files in Admin UI errors out.

ERROR

File content is not supported for upload and does not match the file type.

STEPS

The issue can be reproduced at will with the following steps:

1. Login to Admin UI and Go to "Media",
2. Select "General" in tab,
3. Select "Upload",
4. Select the image of type .jpg,
5. UI reported with error "File content is not supported for upload and does not match the file type."

Cause

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In this Document
Symptoms
Cause
Solution


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