Uploading Valid Media Files Errors out "File content is not supported for upload and does not match the file type"
(Doc ID 2924043.1)
Last updated on SEPTEMBER 01, 2024
Applies to:
Oracle Commerce Cloud Service - Version 22.4.2 and laterInformation in this document applies to any platform.
Symptoms
ISSUE STATEMENT
Uploading .jpg media files in Admin UI errors out.
ERROR
File content is not supported for upload and does not match the file type.
STEPS
The issue can be reproduced at will with the following steps:
1. Login to Admin UI and Go to "Media",
2. Select "General" in tab,
3. Select "Upload",
4. Select the image of type .jpg,
5. UI reported with error "File content is not supported for upload and does not match the file type."
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |