ETIMEDOUT During Site Compilation (Doc ID 2924162.1)

Last updated on JULY 10, 2024

Applies to:

Symptoms

Getting ETIMEDOUT errors on the compilation of site.

PRODUCTPAGE:COMPILE:TABRELATEDITEMS:INPROGRESS
PRODUCTPAGE:COMPILE:TABRELATEDITEMS:COMPLETED
PRODUCTPAGE:COMPILE:COMPLETED:OK
STICKY_CTA:ERR:QUERYDATA:GETREFDATA:REFIDS: [
  '{CORE_ID}',
  '{CORE_ID}',
  '{CORE_ID}',
  '{CORE_ID}'
] FetchError: request to https://{ocm_instance}.cec.ocp.oraclecloud.com/content/published/api/v1.1/items/{CORE_ID}/taxonomies?channelToken={channel_token} failed, reason: connect ETIMEDOUT <ip>:443
    at ClientRequest.<anonymous> (/u01/cec-src/node_modules/node-fetch/lib/index.js:1491:11)
    at ClientRequest.emit (events.js:400:28)
    at ClientRequest.emit (domain.js:475:12)
    at TLSSocket.socketErrorListener (_http_client.js:475:9)
    at TLSSocket.emit (events.js:400:28)
    at TLSSocket.emit (domain.js:475:12)
    at emitErrorNT (internal/streams/destroy.js:106:8)
    at emitErrorCloseNT (internal/streams/destroy.js:74:3)
    at processTicksAndRejections (internal/process/task_queues.js:82:21) {
  type: 'system',
  errno: 'ETIMEDOUT',
  code: 'ETIMEDOUT'

Changes

Cause

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