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Why can't I select the box next to the user/resource in Resources screen? (Doc ID 2924308.1)

Last updated on MARCH 03, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 20.B.00 and later
Information in this document applies to any platform.

Goal

 When I go to Resources screen, I see the list of all resources/users I'm allowed visibility. My User Type can manage all those users (I can confirm that their User Types are listed under "Can create user of the following type" when I select my own User Type). When I click the box next to either active or inactive users, nothing happens and the box looks grayed out. I can click the box "All" on the top but I don't understand what can be done in this screen.

Solution

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