There Are No Records Captured In SA_BALANCE_GROUP For TOTAL Transaction (Doc ID 2924380.1)

Last updated on JANUARY 30, 2023

Applies to:

Symptoms

There Are No Records Captured in SA_BALANCE_GROUP For TOTAL Transaction

When RTLOG comes only with TOTAL transactions without SALE/RETURN no record is created in SA_BALANCE_GROUP. If no record in SA_BALANCE_GROUP ReSA batch “satotals” failing with error:

ERROR
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satotals_1~20221025125040~processStoreDayTotals~~103~RET-0103: generic function processing error~The balancing group for total, CASHP, is not found at the R level of 566A.

STEPS
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The issue can be reproduced at will with the following steps:
 1. Load RTLOG file which has only Total Transaction via saimptlogi.
2. Run saimptlogfin.
3. Run satotals. The batch will fail, and the error will be encountered.

Cause

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