Error When Trying To Download A Contract "The File Was Not Downloaded Or Was Not Downloaded Correctly" (Doc ID 2924533.1)

Last updated on JANUARY 31, 2023

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

ACTUAL BEHAVIOR

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Users are getting an error when trying to download a contract.

ERROR

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"The file was not downloaded or was not downloaded correctly"

and

"java.lang.NullPointerException"

STEPS TO REPRODUCE

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1. Navigate to a contract

2. Actions > Download

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In this Document

Symptoms

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