SmartCollaboration is showing disconnected despite having internet connectivity (Doc ID 2924839.1)

Last updated on MARCH 03, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 22.D.00 and later
Information in this document applies to any platform.

I have internet connectivity, but my SmartCollaboration functionality is not working properly and I see a "Disconnected" message in the chat window.

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