PRC:PO: Order Number Not Showing In New Requisition Line (Doc ID 2924954.1)

Last updated on JANUARY 31, 2023

Applies to:

Symptoms

When attempting to assign the approved requisition line to an already existing open PO, the requisition line still shows the following warning:
"Line is being processed by the buyer".
Secondary issue linked to this one: On the "Manage Requisitions" page, drill into the approved PR and noticed that the Order is NOT linked to the PR line.


STEPS TO REPRODUCE
==================

1. PO #A for the 1st line that has the supplier and supplier line. The PO # is also linked to the PR line.
2. For the other line, the PO # is not visible on the PR 2nd line.
Went to Purchase Orders > View Requisition Lines > searched after the PR #B.
Observed that for the 2nd line a different PO #C was created in
Incomplete status. This is normal behavior because the second line was
created without a Supplier Site and few Bill-to-Location attributes.
3. The customer wants that this 2nd line to be added to the 1st created PO#A.
4. In order to accomplish this, the customer deleted the incomplete PO#B.
5. Now the 2nd requisition line is available on the Process Requisitions page.
6. Added the PR 2nd line to the Document Builder and selected the existing order #A.
7. A change order was created and the requisition line was added.
8. Submit and approve the CO.
9. Searched PO #A on the Manage Orders page and clicked on the order
which is in Open status.
Observations: 2nd line was added and linked to PR #B.
Clicked on the PR hyperlink >> in the "Requisition Lines" page we can see
both lines linked to our PO. Expected behavior.
Clicked again on the PR hyperlink >> the PO # is linked to the 2nd line but
it has an informational sign "This Line is being processed by the buyer".
10. Searched PR #Bon the "Manage Requisitions" page and clicked on the PR which is in Approved status.
Observations:
>>>> The informational sign "This Line is being processed by the buyer" is
displayed
>>>> The Order is NOT linked to the 2nd line

Changes

Cause

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