Cannot Copy Text Out Of VBCS Application. (Doc ID 2925275.1)

Last updated on FEBRUARY 03, 2023

Applies to:

Symptoms

Cannot copy text out of a Visual Builder (VB) application.
Users cannot copy/paste values from a VB application. They need to copy values out, such as SSNs, into another program/spreadsheet and they cannot. This is making them have to manually key long amounts of information.

The workaround to this problem is to disable the touchscreen feature as the issue is only happening on touchscreen computers. Not mobile specifically, but touchscreen PC tablets and all-in-one style of PC.
The issue still happens on these types of device even with a mouse attached.

The application should allow the touch and mouse both to select text.

Cause

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