How to add OFS internal Email as Delivery Channel? (Doc ID 2925358.1)

Last updated on MARCH 03, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 20.B.00 and later
Information in this document applies to any platform.

I would like to use Field Service internal Email as Delivery Channel but when adding a Message Step it shows that Email is inactive.

I don't see Email listed under Channels. How can I set it to active?

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