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Why am I receiving 'Work zone mismatch' alert even though the Resource and the activity have the same work zone? (Doc ID 2925618.1)

Last updated on MAY 18, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 22.A.00 and later
Information in this document applies to any platform.

Symptoms

 

The Resource is assigned to three work zones as seen below. When I try to move an activity that belongs to the Orlando work zone I receive 'Work Zones mismatch' alert.

 

 

 

 

Cause

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