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23A Upgrade Getting Error ADF_FACES-60097 Accessing Rates And Coverages In Benefits Admin>Plan Configuration (Doc ID 2927137.1)

Last updated on NOVEMBER 02, 2023

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

 

Error Message when trying to get to the Rate and Coverages screen from Benefits Administration > Plan Configuration Area

ERROR
-----------------------
ADF_FACES- 60097: For more information, please see the servers's error log for an entry beginning with: ADF_FACES- 60096:Server Exception during PPR, #10

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Navigate to Benefits Administration - Plan Configuration - Rates and Coverage - see Error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Alternate Solution 1:
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 Alternate Solution 2:
 How to Reset MDS Saved Search For a User from UI
References


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