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Users Unable To Add An Event To A Non Freight Related (NFR) Shipment Stop Via OTM Mobile Web App (Doc ID 2927319.1)

Last updated on FEBRUARY 14, 2023

Applies to:

Oracle Transportation Management Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

When logging in to the OTM Mobile Web App as a SERVPROV or DRIVER and attempting to add an event to an active shipment on a Non Fright Related (NFR) stop via 'Arrived' or 'Add Stop Event' button, no action is triggered by the Mobile Web App. If user attempts to add an event to an NFR stop via the 'Add Event' button on a shipment, the application will be stuck on 'Processing'

Cause

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In this Document
Symptoms
Cause
Solution
References

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